Order to Cash Questions
O2C Pro Is Ready To Help
With looming economic uncertainty, rising interest rates, and resource related challenges on the rise, there has never been a more important time to optimize and automate your order to cash processes. Choosing the right technology partner is a critical step in that process, and we know you want to know more about who we are, how our solution works, and if we are the right fit. Below are some of the frequently asked order to cash questions that the O2C Pro team can help you with.
At the end of the day, you need a partner you can trust, one that has the experience and expertise to help you reach your goals and objectives, the technology to deliver results, and responsiveness to meet your needs and overcome challenges together as the arise. We want to by your O2C Professionals, and we can’t wait to get started.
Q&A About O2C Pro And Webcollect
How long have you been in business?
O2C Pro was founded in 2010. We are a VWi | Capgemini joint venture focused on delivering the technology backbone necessary to deliver Finance Transformation and O2C operational excellence to enterprise clients.
How is your solution different from your competitors?
At O2C Pro, we understand that each client, and their customers, are unique and have different challenges, KPI’s, and objectives which is why Webcollect was built with flexibility that you won’t find in other solutions on the market. However, our biggest differentiator is the way we work with our clients.
Can I see a demo of your solution?
Absolutely, we can’t wait to work with you and explore how Webcollect can improve you’re A/R efficiency & effectiveness. Simply click Schedule a Demo, and we will reach out to you ASAP..
Why would I need a solution like Webcollect when I have an ERP?
Most ERP’s simply lack the flexibility, intelligence, and automation capabilities to manage A/R health & team performance and rely too heavily on IT resources oftentimes impeding your ability to adapt to ever-changing business needs. Webcollect integrates with your ERP and other sources of relevant data and critical content to provide a consolidated view across your entire O2C Process, providing the insight and intelligence needed to automate processes and optimize results.
How much does your solution cost?
Probably less than you think, and it more than pays for itself. Our Sales & Solution Consultants will work with you to understand your needs and provide a quote based on the number of users, their role, and your technical environment to include installation, training, and on-going client support. Click here to Contact Us so we can schedule some time to learn more about your specific needs.
What industries have your worked with in the past?
We’ve worked with various B2B industries including Logistics & Distribution, Media & Technology, Business Services and CPG & Manufacturing. The O2C Pro implementation and support teams have over 100 years of O2C industry & technology expertise allowing us to deliver best practices, but our approach is to work with each client to customize the application to their unique needs.
Do you support global companies?
Absolutely, Webcollect is scalable to work with all clients, both large & small, and we have many global companies successfully using it. Webcollect supports high customer, invoice & transaction volumes, multiple ERP’s, and multi-lingual/multi-currency needs providing global companies complete visibility and the ability to standardize or harmonize global processes all while allowing for specific client, region and/or BU differences.
How do you integrate with our core technology platforms?
O2C Pro technical implementation resources work with your IT resources to identify and integrate all relevant sources of critical data including ERP’s, Email, CRM/OMS. We have flexible options to integrate this data and minimize the impact on your IT resources.
Do you offer outsourced 1st/3rd party collections?
O2C Pro has experience working with several service providers as the technology platform used by outsourced and retained staff. If you are interested in exploring these type of services, we also have great partners like VWi | Capgemini that we could introduce you to. In the interim, click their names above to learn more about their respective service offerings.
What does your typical ROI look like?
We know you need to see results quickly. While each client is different, we typically see a sub-year ROI based on collecting cash more quickly and improving staff efficiency. Results typically include:
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- 5-10 Day Reduction in DSO
- 30% Increase in Cash Collection
- 25% Improvement in Productivity
- Check out our ROI Calculator to understand what your ROI could be with Webcollect
